My beautiful crystal-fam, I wanted to share with you my intentions for the next chapter with Crown Crystals!
ELEVATED CUSTOMER EXPERIENCE: At the heart of Crown Crystals is my commitment to providing you with an unparalleled, high-vibe shopping experience. YOU deserve that, so I’m investing in ways to upgrade your experience. I know that my vision to serve would be better met with the support of a TEAM dedicated to ensuring every interaction with us is nothing short of extraordinary!
I have hired a talented Brand Manager, shout-out to the beautiful Diana and will have an Order Fulfillment Manager starting with us soon.
What “Elevated” means to us:
1. Excellent and timely communication. Expect swift responses and crystal-clear communication. Your questions and concerns are always a priority.
2. Fast Invoicing & Order Fulfillment. Improved efficiency around invoicing and order fulfillment to ensure your crystals reach you at cosmic-speed. (But of course “open boxes” are still available for your convenience.)
3. Feedback Matters. Your feedback and suggestions are our guiding star! We want to hear from you- what do you love, what you’d like more of, and how we can elevate your experience even further.
4. Exceeding Expectations. We’re not just here to meet your expectations; we’re here to exceed them. Your satisfaction makes our world go ‘round!
5. Personalized Recommendations & Consierge Services. I love building relationships with my customers, our goal is to get to know you, your preferences, and your unique crystal journey. This enables us to offer personalized recommendations tailored just for you! Looking for something specific? Just ask - I’d be happy to source it for you!
Sales as Service: At Crown Crystals, I believe selling is a sacred service. I seek to educate, inform, and assist you on your crystal journey. There’s never pressure to buy- just a welcoming space filled with beautiful crystals whenever the time is right for you.
Cheers to a year of elevated experiences & crystal magic!
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